Question Templates

Speed Read This
Posted by on December 23, 2011

I have been told, in a variety of cultural contexts, that it is important to ask “Why?” about things. Ask it often, ask it of everything. But there is a virtually unlimited space of possible questions to ask. I could ask “what’s your name?” or “what’s the meaning of life?” or “how do I make sandwiches?” The short answer is that asking Why is likely to lead to valuable information than most other questions are. To understand why that is, we’ll need a model of Why questions, and what their answers are, and why those answers are valuable.

But first, I’d like to clarify our goal here. It’s good to ask why things are; there’s no need to belabor the point. It frequently leads to valuable information.

But that information runs out.

You can ask “Why’s that?” about almost anything. In other words, Why is not so much a question as a question template, with a blank to fill in; you don’t just ask Why, you ask it of something that you want to learn more about. But if you fill in the template, ask why something is, and find an answer, there is little point in asking it of that same thing again – you’ll just get the same answer back again. If you ask Why, but you don’t find an answer, or you find an answer that’s unilluminating, you’ve reached a dead end, and again, there’s little point in repeating the question.

If you encounter something new, which doesn’t relate back to your existing knowledge, then asking Why gives you one chance to relate it back to what you know. If that fails, you’re stuck, and your mind will probably not retain the disconnected knowledge. Or maybe you’re using Why to explore, by asking Why about many different things. After awhile, you’ll hit diminishing returns; the answers start to look familiar, you’ve asked it of the things that were most important to ask about, and the frontier of your knowledge grow in such a way that “why?” leads mostly to dead ends, because those will be the places where you could not push it.

But what if “Why?” is only one of many good, widely-applicable question templates, which will also frequently lead to valuable information? Well, then we’d want to know what those templates were, be able to fill them in and answer them effectively, and have some idea of when they’re likely to lead to insight, and when they aren’t.

Question templates are like directions; you can start from any fact or concept, apply different templates, and find other concepts nearby. From a given starting point, some directions will be blocked (the question template is inapplicable or unanswerable), and others passable. The fact that a template leads you from one concept to the other creates a relation between them (and conversely, a relation suggests a template.) Apply the same template repeatedly, and you’ll end up far away, in unrelated concept space; but templates often come in opposing pairs, so if you ask Why followed by WhatIf you get something more closely related to your starting point than if you had asked Why followed by Why. Some facts and concepts turn up unusually frequently as destinations; these are important. Others are dead ends; applying question templates to them fails, and they never turn up as answers either.

Over the course of my life, I picked up question templates, I got better at predicting which directions would be passable and where they would lead, and I learned my way around central concepts. As I did, the world got clearer; less mysterious, less confusing. In my next articles, I will share some of the templates I have collected. But first I’m going to wait a bit, to let you think and share yours first, in the hope that there are more which I have missed.

3 Comments on Question Templates

  1. “How did you conclude that?” “How large a difference do you expect it to make?” “What am I doing?” are all good questions for me.

  2. play_therapist says:

    When speaking to someone about anything about which he/she might be at all defensive, I find that “why” is not the best question to ask. I prefer, “I’d like to hear more about”, “That’s interesting”,”What are/were your reasons for thinking/doing that?” or “What happened?”. “What do you think/expect will happen?” is sometimes good. These questions are aimed at getting the person to keep talking about the topic, without focusing too narrowly.

  3. […] post: Question Templates – Concept Space Cartography Tagged as: learn-more, other-words, words Leave a comment Comments (0) Trackbacks (0) ( […]

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